Workflow and Document Image Processing

Newcastle Strategic Solutions offer a solution to businesses looking to improve their transaction processes. The award winning key strategy easily allows task sharing across remote offices and branches. Paper documents are scanned, stored and distributed to the relevant departments. For the customer this means better guarantees on service levels, for the Society this means even more efficiency in processing and cost management.

Due to the features of Workflow (MI Reports as well as departmental queues) monitoring of workload and resource is made considerably easier for all involved. By using a number of reports available on Workflow a manager can easily assess the level of work within their area and subsequently the resource needed to process that workload.

These reports can also be used to monitor the progress / performance of staff within each area. This close monitoring can allow staff to be rewarded or highlight areas where extra training may be required.

To discuss how this system could work for you call +44 (0)191 244 1777 or email investprocessing@newcastle.co.uk.